FAQs

Got a question? We're here to answer! If you don't see your question here, drop us a mail at queries@adahbyleesha.com 

 

Q: What size do I choose if my measurements fall between two sizes?

A: For a fitted dress, choose the bigger size. For a flared dress, opt for the smaller size.

 

Q: If my bust is 34 and waist is 30, what size do I go for?

A: For a fitted dress, choose the bigger size. For a flared dress, opt for the smaller size.

 

Q: What shirt size should I choose if I want to buy a unisex shirt?

A: Please refer to our Unisex Shirt Size Guide for Women.

Remember that these shirts are made by men's tailors and thus the fit will be a man's shirt fitting - relaxed and comfy!

 

Q: What height are your garments made for?

A: Our clothes are designed considering that the average Indian woman's height is 5'2" to 5'5".

 

Q: Do you customise garments?

A: Yes, we do! Contact us at info@adahbyleesha.com and we'll help you out with your needs! :)

 

Q: How long does it take to deliver the order?

A: Most of our products are shipped in 2-3 working days (Mon - Fri) but some products take longer as they're made to order. The exact time is mentioned on the product page, once it's shipped it takes another 2-5 days depending on the location of delivery. Most of the Maharashtra orders get delivered within 2 days. Incase you want faster delivery please confirm the possibility with us via mail or Instagram BEFORE placing the order.

 

Q: What's the material you use and how to get the fitting right? 

A: All our garments are pure cotton because of which they don't stretch. Thus, fitting can be tricky and DIFFERENT for each style. A dress and a shirt will have completely different fitting, refer the pictures and size chart for better understanding and of course, we're always available via DM and mail :)

 

Q: Will my product shrink after washing?

A: Nope! All our garments are pre-washed and thus will not shrink after washing. :)

 

Q: Do we do customization?

A: Yes we do. But only our designs in our own fabrics.

If you like a design but want a different length or attach/remove sleeves to it, we are happy to make it as comfortable as possible for you.

We do not accept fabrics from customers to stitch it. We do not accept pictures from the internet to recreate it. We do not customise shirts.

 

RETURNS AND EXCHANGES -FAQs

 

RETURN POLICY

Every garment at Adah is made with a lot of love, care and precision. We do not entertain any returns of the products unless you receive a damaged/defected product. Incase of a defected product, you should report the same within 48 hours of delivery of the product. Complaints will not be entertained after 48 hours of delivery. To report the damage, you can write to us: info@adahbyleesha.com

 

EXCHANGE POLICY

In case of a size or liking issue, we have an easy exchange policy. Just write to the team at: queries@adahbyleesha.com and we will help you out! You can read the terms and conditions of our exchange policy on our website. Just swipe up :)

OUR EXCHANGE POLICY DOES NOT EXTEND TO CUSTOMISED ORDERS

In the case of SALE ORDERS:

We are happy to exchange it ONLY IF IT IS A SIZE ISSUE since we don't want the garment go to waste or just lie in the cupboard. However, for sale products we don't have a reverse pick up service. You have to send the garment back to us and once we receive it and check the product, we send the new items to you. To ship the exchanged products, the customer has to take care of the shipping costs (INR 100)

OUR EXCHANGE POLICY DOES NOT EXTEND TO CUSTOMISED ORDERS.